Technology executives, industry leaders, and investors convened in the NYSE Boardroom to engage in discussions on critical global enterprise issues including data technology, AI, and cybersecurity at NYSE’s annual Tech Summit NYC.
Ed Abbo, President & CTO at C3.ai, led a discussion on business productivity in the age of generative AI. Jae Evans (CIO, Oracle), Varun Singh (President & Founder, Moveworks), and Jeff Haslem (CIO, TalkDesk) discussed the need for strategic leadership, innovation, resilience, and adaptability in today’s complex business landscape. Key takeaways? Prioritize agility, invest in talent development, and leverage technology to stay competitive.
Food for thought: Employee productivity and business productivity are different, but employee productivity can indirectly drive business productivity and influence results.
Lisa O’Connor from Accenture moderated a discussion on enterprise security that balanced enthusiasm with caution. Ken MacAskill (CFO, Snyk), Rex Booth (CISO, SailPoint), Sandy Venugopal (CIO, SentinelOne), Latha Maripuri (CISO, Uber), and Myke Lyons (CISO, Cribl) noted that while genAI promises productivity and efficiency gains, especially in customer support and software development, transformational changes are still pending, and careful planning and strategic engagement are crucial for mitigating risks and ensuring successful adoption.
Key takeaway: Encourage your team to spend 10-20 minutes daily with genAI in their daily lives to gain insights into its transformational potential.
Julie Ruvolo from the NYSE led the conversation around the integration of AI into healthcare. William Compton (SVP, Digital Enabling Functions and Colleague Services, Pfizer), Mario Schlosser (President, Oscar Health) and
Gabriel Mecklenburg (Co-Founder & Executive Chairman, Hinge Health) discussed AI uses cases in actual production around care delivery, automating complex processes, such as claims adjudication and clinical documentation, , and augmenting human-in-the loop care.
What’s next? Future trends include AI-driven telemedicine advancements, increased personalization, and even the potential for gamification to improve patient engagement and healthcare outcomes.
Pegah Ebrahimi, Co-Founder & Managing Partner, FPV Ventures, in conversation with Chuck Adkins, CIO, NYSE
“If you are a tech executive, spend 10% of your time engaging with business leaders both inside and outside your organization. Move beyond purely tactical discussions and focus on strategic conversations instead. By talking about broader business objectives (such as growing revenue or retaining talent) instead of just technical issues, you’ll better position yourself at the center of key conversations, especially during shifts like AI adoption. This approach helps bridge gaps between what's possible and what the business needs, enabling more effective problem-solving.” - Pegah Ebrahimi
How do we make it real? Salesforce CIO Juan Perezled a discussion with Niall Johnston (CIO, HP), Janine Sneed (General Manager, IBM Customer Success & Expert Labs, IBM), Haydn Evans (Senior Director - GTM, Patsnap), and Andy Pernsteiner (Field CTO, VAST Data)on building an effective AI strategy, starting with a solid foundation, offering AI training (not just technical but also practical) so everyone can effectively use AI in their work, and focusing on "mega" transformational projects like customer service, where leveraging vast data in real-time interactions can have significant impact.
Food for thought: Time saved doesn't always translate directly into increased productivity, as it can also contribute to improved work-life balance and employee engagement. Educate leadership on the holistic benefits of AI, rather than just cost savings.
There is a growing need for a massive transformation in the global energy system to meet rising demands, only made more acute by AI’s projected demand for energy. Eric Dresselhuys, CEO of ESS Inc led a discussion with Dr. Selda Gunsel (CTO, Shell), Craig Bealmear (CFO, Oklo) and Chase Lochmiller (Co-Founder & CEO, Crusoe). The group discussed the need for multiple innovations to increase production, make it more efficient, and reduce its carbon footprint, including small modular nuclear reactors, mobile modular data centers, and innovative cooling solutions for AI data centers.
Food for thought: On average, a ChatGPT query needs nearly 10 times as much electricity to process as a Google search. Goldman Sachs Research estimates that data center power demand will grow 160% by 2030. (Goldman Sachs May 14, 2024)
In this fireside chat, Danny Brickman (CEO & Co-Founder, Oasis Security) and Ryan Hebert (BISO, NYSE & FIDS) discussed the evolving landscape of cybersecurity, focusing on the rise of non-human identities (NHI) and the challenges they pose. Brickman and Hebert also touched on the role of VCs in driving innovation in identity management, the complexities of managing security across multiple cloud providers, and the importance of collaboration between security and development teams to ensure efficient and secure operations.
NYSE Launchpad: Oasis is the first company to participate in NYSE’s LaunchPad program, you can find out more about that program here.
Seth Boro, Managing Partner at Thoma Bravo, & Alex Konrad, Senior Editor at Forbes
Ilan Twig, Co-Founder and CTO, Navan, in conversation with Bonnie Hyun, Head of US Capital Markets, NYSE Group
Camila Fernandez (Investor, QED) led a discussion with Jonathan Lofthouse (CIO, Citi), Ravi Adusumilli (Executive General Manager - Americas, Airwallex), Shailesh Baidwan (Group President, Maya, & Co-Founder, Maya Bank), Vitor Olivier (CTO, Nubank) and Kelly Uphoff (CTO, Tala)that focused on building a global financial operating system and raised the need for regulatory compliance, the importance of leveraging technology to meet global customer needs while navigating local nuances, and the importance of real-time payments and interoperability in a connected world.
Eric Hippeau (Managing Partner, Lerer Hippeau) led a conversation with panelists including AJ Balance (CPO, Grindr), Chris Slowe (CTO, Reddit), Rob Seaman (CPO, Slack) and Eric Miao (Chief Strategy Officer, Attentive) that focused on enhancing user experience through various strategies, including AI and ML, emphasizing how central user behavior and feedback loops are in guiding product development. They also discussed a potential shift from text to voice interactions and the importance of seamless AI integration to enhance user experience. Virtual wingman anyone?
Phil Kirk (SVP Corporate Development, ServiceNow) and Lonne Jaffe (Managing Director, Insight Partners) wrapped up the day with a conversation around the evolving dynamics between startups and incumbents in the AI space. They note that startups face challenges competing with established companies that can rapidly integrate AI features into their existing products and distribution while startups might thrive when it comes to solving new, previously impossible problems. For both startups and incumbents, the message is clear: Adapt fast.
Listen to NYSE CIO, Chuck Adkins, discuss his fireside chat with Neema Raphael, Chief Data Officer at Goldman Sachs, as well as the tech innovations that keep coming at NYSE.
Learn more about how NYSE-listed company Joby Aviation (NYSE: JOBY) is changing the game on electric air taxis.
Listen to NYSE CIO, Chuck Adkins, discuss his fireside chat with Neema Raphael, Chief Data Officer at Goldman Sachs, as well as the tech innovations that keep coming at NYSE.
Learn more about how NYSE-listed company Joby Aviation (NYSE: JOBY) is changing the game on electric air taxis.